Multichannel e-commerce with brickfox stands for the automated, rule-based import/export of product data, orders, stocks, returns and cancellations. A large number of channels can be controlled with the help of our solution.
Public marketplaces such as Amazon, eBay, Otto Market, Bol and many more
Own online shop / multi-shop
Exclusive sales platforms such as Plus.de, Lidl.de or Neckermann.at
B2B marketplaces such as Mercateo.com or Amazon business
Mobile marketplaces such as Shopgate, own APP etc.
Multichannel e-commerce with brickfox stands for the automated, rule-based import/export of product data, orders, stocks, returns and cancellations. A large number of channels can be controlled with the help of our solution.
Public marketplaces such as Amazon, eBay, Otto Market, Bol and many more
Own online shop / multi-shop
Exclusive sales platforms such as Plus.de, Lidl.de or Neckermann.at
B2B marketplaces such as Mercateo.com or Amazon business
Mobile marketplaces such as Shopgate, own APP etc.
With the interface for supplier data, you can seamlessly connect external data sources to your brickfox system. It doesn't matter whether it's pure product data from a manufacturer or supplier, or comprehensive inventory and availability information including purchasing conditions. This data is brought together and consolidated in your brickfox software. brickfox thus makes an efficient and cost-effective contribution to the integration of your supply chain partners.
The supplier interface integrates both external partners and important internal company areas. Its flexibility in terms of the number of interfaces contributes to holistic online supply chain management.
With brickfox's real-time performance reporting, you can always keep track of your successes on the sales channels. You can create detailed standard evaluations for the global overview or specifically for each sales channel. Configure individual evaluations to find out, for example, which (partial) range recorded which sales, generated which turnover and which return rate in which promotional period on which marketplace.
Channel performance: Receive a daily analysis of your shop and marketplace sales. KPIs such as average shopping cart sizes or return rates are automatically calculated and displayed graphically and in tabular form.
Product group analysis: Analyse the sales of specific product groups in a targeted manner. Trend analyses show you how product ranges are developing. Relevant key figures at product group level, such as cancellation and return rates, support channel-specific product range management.
Article research: Track sales in detail by sales channel and even by brand. Analyze important key figures down to variant level. Export data conveniently via Excel for further processing in third-party systems.
The brickfox ERP interface enables the seamless integration of almost any ERP system and any inventory management system into your brickfox universe. A bidirectional interface integrates your product data management system into an extensive multichannel eCommerce landscape. This means that sophisticated multichannel eCommerce projects as well as your own eCommerce platforms or supplier portals can be implemented without any problems.
Details about the brickfox ERP interface:
Data is exchanged cyclically using defined XML or CSV formats, with update cycles being freely definable or linked to specific events, such as inventory changes. We work closely with you and your ERP software company to connect your inventory management system.
Customize delivery costs, discount offers or currency conversion options per country.
Create custom prices and discounts for each channel or offer.
Customize texts and manipulate inventory according to your needs with our PIM.
Our joint project starts with a joint kick-off. In this, we – your brickfox consultant, your personal integration manager, your new account manager and you – go through all the important project points together.
Your account manager will sit down with you to set a detailed integration schedule. This will be done within a pre-determined integration window. Together you will discuss the next steps and to-dos.
In the background of our discussions, the basic setup of your brickfox client is already being prepared. This means that in the next few days you will be able to access it via a fixed URL and with a generic user name.
The integration phase, which starts now, varies depending on the scope of the project and usually lasts 4-8 weeks. Your integration manager configures your brickfox client according to the specified dates. In order to stick to the planned schedule, it is important that you also complete any "homework" on time.
The topics you will be working on during the integration phase are explained in detail in video tutorials. This means you can complete your to-dos according to your own schedule and involve your employees flexibly. If you still have any questions, your integration manager will be happy to provide you with advice and support.
We are not only familiar with our own software, but also know the requirements and challenges of online marketplaces. Both the brickfox software and the integration team have important channel know-how. Your Integration Manager will support you in this regard with useful tips for multi-channel business.
As soon as your eCommerce landscape is fully integrated into brickfox and all data is "clean" in the system, your new multichannel landscape goes live. From this point on, you can sell on various sales channels via brickfox and are able to integrate new sales channels into your multichannel system at any time.
Your account manager is your personal contact for all matters beyond technical questions. He will support you, for example, in planning new channels. The Professional Services team is now available to you for technical matters and support.
Most questions about using the software are usually answered before or during the integration phase. If you have further questions about using brickfox, an individual introduction to the software or training your team, you can book an expert training course. Please contact your account manager.
