PAQATO – Multichannel excellence for your eCommerce future

Your smart solution for smooth eCommerce management and delighted customers

Efficient shipping communication

Personalize and automate your shipping messages regardless of shipping service providers. Increase customer loyalty through targeted, engaging information during the shipping process.

Customer loyalty through marketplace integration

PAQATO builds a bridge between the marketplace and your own shop. Convince buyers from platforms to regularly shop in your own shop. Increase customer loyalty and generate sustainable sales.

Efficient returns management

PAQATO's returns portal revolutionizes the way you process returns. Simplify the process for your customers and yourself. Clear structures and smart functions make returns management child's play.

Customizable Track & Trace pages

Add a personalized touch to your logistics. Adapt the track & trace pages to your store design to ensure a consistent brand experience. Make shipping not only efficient but also stylish.

Independence from shipping service providers

Thanks to the brickfox PAQATO interface, you have control over your shipping communication. Free yourself from the limitations of traditional shipping service providers and design communication according to your own standards.

Automated customer communication

Your time is valuable – automate messages and increase customer loyalty without any additional effort. Use PAQATO to accompany customers throughout the entire package journey and encourage positive interactions.

Clear shipping analyses

Rely on detailed shipping analytics to better understand the performance of your shipping partners. The clear insights help you make informed decisions and continuously optimize your shipping process.